Privacy Policy

Effective Date: 1/6/2024

FoamInsulated (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect
We collect information you provide directly when you request a spray-foam insulation quote or interact with our dealers, including:
– Contact information: first and last name, email address, phone number, mailing address
– Building information: dimensions, location, foam thickness, and related project details
– Communications: messages you send us or our dealers
– Automatically collected: IP address, browser type, and site interaction data via standard analytics

2. How We Use Your Information
We use your information to:
– Prepare and deliver your spray-foam insulation quote
– Coordinate with our dealer and installer network on your job
– Communicate with you about your quote, job status, shipping, and scheduling via email and SMS
– Improve our services and site
– Comply with legal obligations

3. SMS Messages
When you provide your phone number and opt in, we send transactional SMS messages related to your quote and job — quote-sent notification, signature reminders, foam shipment tracking, spray-date scheduling, and job completion. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. We do not sell your phone number or share it for marketing purposes.

4. Sharing Your Information
We share your information only with:
– The FoamInsulated dealer handling your quote
– Manufacturers and foam suppliers involved in fulfilling your job
– Service providers (email delivery, SMS delivery, payment processing) who help operate our platform
– Legal or regulatory authorities when required by law
We do not sell your personal information.

5. Data Retention
We retain quote and job records for as long as needed to serve you and comply with tax, warranty, and legal requirements — generally seven years.

6. Your Rights
You may request access to your information, correction of inaccurate information, or deletion of your information by contacting us at the address below. Response times may be limited by legal or business record-keeping obligations.

7. Security
We use industry-standard measures to protect your information. No online transmission is 100% secure.

8. Changes to This Policy
We may update this policy from time to time. The “Effective Date” above will reflect any changes. Continued use of our services after changes constitutes acceptance.

9. Contact Us
Foam Insulated
698 Double Creek Rd
Dobson, NC 27017
tommy@foaminsulated.com